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Data Warehouse - Telco 

Data Warehouse - Telco


Situation

The customer required faster access to more meaningful business intelligence reports on their mobile performance in order to act more strategically in the face of a mobile market experiencing explosive growth. Currently available reports were not insightful enough and were based on mobile network data that was up to 2 months old. A business intelligence tool was required to provide board members and senior finance, marketing, channel, product and operations executives with accurate, up-to-date reports.


Key Requirements

The customer required an application to report on:

  • Financial & physical results for all mobiles products
  • Board and Senior Executive reporting
  • Mobile reporting for media releases and the ACCC

The application had to measure and report on:

  • Usage Measures (e.g. Call Minutes, Call Revenue)
  • Rate Plan Fees (e.g. Monthly Charges)
  • Physical Measures (e.g. Services in Operation)

Our Contribution

Prima designed and built a BI solution.
This solution now processes and manages:

  • 70+ Published Weekly/Monthly Reports & Extracts
  • Tens of millions mobile network events each weekday
  • Over 45 Gb of Reference Data daily
  • 24x7 availability
  • 700+ Users
  • Maintain historical summary reports
  • Keep historical mobile network event and reference files

Results

  • Revenue is now visible 2-3 days after a mobile network event occurs, instead of 2 weeks after
  • Updated reports are now produced Daily, Weekly and Monthly
  • Results accurately reconcile to the customer's General Ledger on a Monthly basis
  • The solution is easy to use with online reports distributed through the customer's intranet
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